Personal Best, Inc.  is a communication skills consulting firm that works with clients to develop business etiquette training programs that are customized to their specific needs. We are available for private consultations, in- house training, conventions, and association meetings. All business professionals can profit from our business etiquette training–college graduates to senior executives, employees with large, multi-national corporations to sole-owner entrepreneurs.


Personal Best, Inc. was founded in 1980 as an etiquette and social skills company for 1st through 12th grade boys and girls. The success of this innovative program led to the development of a daycare / preschool primer, Manners for 3, 4 & 5 Year Olds, a Character Education Series a children’s book on safety skills, a corporate program, Power, Presence & Style, as well as etiquette certification training for adults throughout the world by The American School of Protocol.

peggy-newfield-founderPeggy Newfield, Founder and President, is one of the foremost etiquette consultants in the United States. She has provided effective training seminars on corporate communications, strategic self-presentation, and business protocol for clients, both nationally and internationally.

Articles about Peggy’s etiquette training have appeared in the New York Times, Washington Post, Esquire, and GQ magazine, as well as news features on ABC, NBC, CBS and CNN. During the past 24 years, Peggy has been under contract to more than 100 Fortune 500 companies and 22 MBA and Law School programs nationwide.  In addition to her many seminars and speaking engagements, Peggy has written numerous articles on business etiquette and is quoted often in leading publications.  She also created for cable TV channels, a 60-second newsbreak series on etiquette and safety for children.

Personal Best, Inc. has enjoyed a tremendous amount of success in the etiquette and life skills business for more than 30 years.  By filling the void where etiquette and life skills training should be, we hope to decrease the epidemic of inconsiderate discourtesy and increase an individual’s ability to  succeed.

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If you are interested in teaching Business Etiquette within your corporation or starting a career as an Etiquette Consultant please visit The American School of Protocol our Etiquette Certification Training division.